Welcome back to Clearing the Way. A resource for small business. I talk with sales and HR experts, other small business owners, and anyone else that can provide you with information to clear your way to success.
Today’s topic is “setting communication boundaries with clients.”
In most cases, your client is NOT trying to take advantage of you. They are simply communicating with you in a way that they find to be appropriate. And a way that you have also been ok with. They are not trying to get more out of you for free. They arent doing anything malicious. They simply have not run into any walls yet. And that’s because you haven't built any.
Set clear guidelines for communication. Your clients are not mind readers. If they aren't using the appropriate forms of communication, correct it early.
Clearing the Way
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